Wescape – Terms & Conditions
These Terms & Conditions govern your use of the Wescape website and the purchase of products from Wescape (“we”, “us”, or “our”). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
About Wescape
Wescape designs and sells innovative outdoor and inflatable tent products intended for recreational use. Our products are designed to enhance outdoor experiences by combining comfort, durability, and ease of use.
Eligibility to Purchase
By placing an order, you confirm that:
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You are at least 18 years of age
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You are legally capable of entering into binding contracts
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The information you provide is accurate and complete
Product Information
We take reasonable care to ensure that product descriptions, specifications, images, and pricing are accurate. However:
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Product images are for illustrative purposes only
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Colours, materials, and finishes may vary slightly
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Specifications may change as part of product improvements
We reserve the right to update product information without prior notice.
Pricing & Payment
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All prices are shown in [EURO] excluding VAT
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Shipping costs, duties, and taxes may be charged separately
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Payment must be made in full before dispatch
- VAT and import charges may be payable on delivery
We reserve the right to correct pricing errors and cancel orders affected by such errors.
Orders & Acceptance
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All orders are subject to availability and acceptance
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An order is only confirmed once payment has been received and you receive an order confirmation email
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We reserve the right to refuse or cancel any order at our discretion
Shipping & Delivery
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Delivery times are estimates and cannot be guaranteed.
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If loss or damage occurs during delivery, the matter will be assessed to determine responsibility before any resolution is made.
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Please ensure that delivery access is available and that all address details provided are accurate.
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Delays caused by couriers, customs processes, or events beyond our reasonable control (force majeure) are not the responsibility of Wescape.
Cancellations, Returns & Refunds
Our Returns, Cancellations & Defective Products Policy forms part of these Terms & Conditions.
In summary:
- You may request to cancel your order, but once production has started, cancellation may incur costs. The ability to cancel and any associated fees depend on the stage of production and our agreement. Please contact us promptly, and we’ll assess any costs before confirming your cancellation.
- Cooling-off periods apply depending on your country of residence
- Custom or made-to-order items may not be cancelled once production has started
- Defective products are handled in accordance with applicable consumer law
Please refer to the full policy on our website for details.
Use of Products & Safety
Wescape products are designed for recreational outdoor use only.
By using our products, you agree to:
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Follow all instructions, warnings, and safety guidelines
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Use products only for their intended purpose
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Monitor air pressure and environmental conditions
Wescape is not responsible for damage, injury, or loss resulting from:
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Incorrect use or setup
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Extreme weather conditions
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Failure to follow instructions
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Modifications or repairs by third parties
Warranty
Wescape products are covered by a limited manufacturer’s warranty
against defects in materials and workmanship.
This warranty:
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Does not cover wear and tear, misuse, or environmental damage
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Is provided in addition to statutory consumer rights
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Does not limit or exclude rights under applicable law
Warranty terms may vary by product and region.
Intellectual Property
All content on the Wescape website, including text, images, logos, designs, and product concepts, is the intellectual property of Wescape or its licensors.
You may not:
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Copy, reproduce, or distribute content without permission
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Use Wescape branding for commercial purposes without consent
Limitation of Liability
To the fullest extent permitted by law:
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Wescape shall not be liable for indirect, incidental, or consequential damages
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Our total liability shall not exceed the purchase price of the product
Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot be excluded under law.
Force Majeure
We shall not be liable for failure or delay caused by events beyond our reasonable control, including but not limited to:
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Natural disasters
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Acts of government
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Supply chain disruptions
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Transport or customs delays
Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy,
which complies with applicable data protection laws, including GDPR where applicable.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect once published on our website.
Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 [douw@thewescape.com]
🌍 www.thewescape.com